Consumers and clients value reviews, both positive and negative. By replying in a professional way to all reviews, potential customers get an idea of your values and integrity as a business owner. Equally important is to have the correct hours of operation, website, address, and phone number in your Google listing.

Consumers are looking for easy-to-find information, transparency, and helpful details. If you consider your model to be Business-to-Consumer, maintaining a strong profile on Google My Business is directly connected to your overall success.

Adding your business to Google My Business is the first step. Fill in as many areas of your profile as you can to provide the most information to your audience. Be sure to include your location, website, phone number, products or services, and professional photos.

When information about a business or service is inaccurate, people will move on to another option. If your location, website, or any important information regarding your business changes, be sure to edit your profile on Google My Business as soon as you can.

Let your community and potential clients know you care by responding to reviews, both negative and positive. Being considerate, appreciative, and honest as you answer reviews will go a long way in building trust for your business.

Within your Google listing, you are able to publish posts. We recommend using industry and location keyword phrases in your captions. Pair this with a unique graphic or quality photo to catch attention when people visit your business profile.

When you publish updates to your Google My Business page, be sure to include a helpful Call To Action that makes sense for the post, such as “Call Now,” “Learn More,” or “Book.”

You’re busy handling the day-to-day operations, so let us assist you with claiming and updating your Google My Business proifile, answering reviews, and posting SEO-friendly content to your profile.